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Help Software: Problems Caused by Norton Anti Virus - Slow Installation

Problems Caused by Norton Anti Virus - Slow Installation?

When installing programs the various virus checkers can slow down the installation. You should be patient or unload your virus checker!

Slow Installation or Loading Word caused by Norton AntiVirus!

The Latest version of HTML help authoring tools is not affected by this problem because it no longer uses Word templates!

On November 15th 2001 Symantec introduced an algorithm into its Norton Antivirus software that made the olde version 3 HTML help authoring tools template VERY slow to load the first time - up to 6 minutes according to some reports! Once loaded, the problem often disappears until the next NAV update is installed.

Disabling the NAV Office 2000 Plugin

  1. Select Options
  2. Select "Miscellaneous"
  3. De-Select "Enable Office Plugin" (Word 2000 Only)

Note that disabling the plugin is dangerous if you regularly receive office documents from insecure sources. Normally NAV will scan the HTML help authoring tools.DOT after each NAV antivirus update. Thereafter it should not affect the file.

Help Software: Problems Caused by Norton Anti Virus - Slow Installation

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Help Software: Choosing HTML Help Authoring Software Tools