Note: Version 4 of Easyhelp is now available The new version 4 EasyHelp is a completely new version that does not use Microsoft Word. Instead it is a self-contained Windows help authoring application. Click here to download. The new version of EasyHelp produces the formats listed below. HtmlHelp (.CHM) WinHelp (.HLP) Website Help (Webhelp) Printable Manuals (RTF files) suitable for MS Word PDF (Adobe Acrobat) Pocket PC Help Download the Trial Version Now

Below only applies to the old version 3 of EasyHelp/Web.

Yes the problem is annoying! And it comes form Microsoft! I expect you are using Word 97 or the new Help compiler HCRTF/HCW

Your RTF can be perfect and you still get this. It's a bug in the HCW compiler, which cannot handle nested bullets/numbers arrangements. It does not properly un-nest them. In a paragraph just ahead of the first unwanted number you will find that you have an automatically generated numbering/bulleting scheme scheme at more than one level.

Delete them and insert manually, then re-compile. You may have to do this in several places in your file. Usually one level of auto-numbering or bulleting works OK, but manual is safer because it ALWAYS works.

Word 97 is *bug ridden*! The RTF produced is bad for creation of Help files and the HCRTF program is even worse.

Don't despair you can over come the problem but not without some effort. The formatting in the document or some paragraphs is corrupt due to the Word 97 conversion. There is hidden information/ghost number & bullets