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Below only applies to the old version 3 of EasyHelp/Web.

This can happen if you *Abort* an installation of EasyHelp/Web.

To correct the configuration error message you need to make sure EASYHELP.INI has the correct details.

Another way is to edit the configuration manually using the 'Config' button and then editing the project definitions - in particular the file locations. Or you can delete the problem project definition and then create a new one.

If you still cannot correct the problem, send us your EASYHELP.INI for me to investigate. It could be a paths s set incorrectly.