Note: Version 4 of Easyhelp is now available The new version 4 EasyHelp is a completely new version that does not use Microsoft Word. Instead it is a self-contained Windows help authoring application. Click here to download. The new version of EasyHelp produces the formats listed below. HtmlHelp (.CHM) WinHelp (.HLP) Website Help (Webhelp) Printable Manuals (RTF files) suitable for MS Word PDF (Adobe Acrobat) Pocket PC Help Download the Trial Version Now

Below only applies to the old version 3 of EasyHelp/Web.

When I open any of the documents I've created all of the hidden codes are displayed as normal text and the formatting is lost?

e.g.

#TJContents#Table of Contents

#LJHeading#Heading

#LJHeading2#Heading2

#TJHeading#Heading

The reason that your documents are opening unformatted is in the 'Open Dialog' box the 'Files of type' combo box is set to 'Recover text from any file (*.*)' thereby causing the problem.