Note: Version 4 of Easyhelp is now available

The new version 4 EasyHelp is a completely new version that does not use Microsoft Word. Instead it is a self-contained Windows help authoring application. Click here to download.

The new version of EasyHelp produces the formats listed below.

• HtmlHelp (.CHM)
• WinHelp (.HLP)
• Website Help (Webhelp)
• Printable Manuals (RTF files) suitable for MS Word
• PDF (Adobe Acrobat)
• Pocket PC Help

Below only applies to the old version 3 of EasyHelp/Web.

Explains what to do if the user is having trouble with links coming out in the wrong colours or if the links are just appearing as black.

Two possibilities...

First

In Windows 3.1's WIN.INI file, in the [Windows Help] section, you can change the jump colors by changing the value of the JumpColor key:

[Windows Help]

JumpColor=000 000 000

would set the jump color to black. The three numeric values can be anything from 000 to 255 and represent the red, green, and blue color levels respectively. So:

[Windows Help]

JumpColor=000 255 000

would set the jump color to green. This is the default setting, so if you don't have this line you should already be set for green.

Second

The other possibility I've seen is a video driver problem. On my Matrox video card, if the color and pixel resolution combined are too high all my jump & pop-up text appears black. If I go above 64K colors at 1024x768 or above 256 colors at 1280x1024, I experience this problem. Try lowering your video resolution and see if it makes a difference in your jump color.