Note: Version 4 of Easyhelp is now available The new version 4 EasyHelp is a completely new version that does not use Microsoft Word. Instead it is a self-contained Windows help authoring application. Click here to download. The new version of EasyHelp produces the formats listed below. HtmlHelp (.CHM) WinHelp (.HLP) Website Help (Webhelp) Printable Manuals (RTF files) suitable for MS Word PDF (Adobe Acrobat) Pocket PC Help Download the Trial Version Now

Below only applies to the old version 3 of EasyHelp/Web.

Yes we have investigated the problem and there is a bug in ALL versions of Word 97 that stops older templates from being converted to Word 97 format. This bug only seems to occur in Windows 95 and not NT!

The good news is that we have overcome this problem ourselves. You should download the latest version of EasyHelp/Web from http://www.easyhelp.com/download.htm and load EX1.doc to convert the template first time.