Note: Version 4 of Easyhelp is now available The new version 4 EasyHelp is a completely new version that does not use Microsoft Word. Instead it is a self-contained Windows help authoring application. Click here to download. The new version of EasyHelp produces the formats listed below. HtmlHelp (.CHM) WinHelp (.HLP) Website Help (Webhelp) Printable Manuals (RTF files) suitable for MS Word PDF (Adobe Acrobat) Pocket PC Help Download the Trial Version Now

Below only applies to the old version 3 of EasyHelp/Web.

One more of the infamous Word 97 caused bugs!

This error message can be caused by:

1. You are using the 16-bit HCP Help compiler and are not using our FIXRTF fixer program.
2. You are using embedded pictures in your document!
3. You are using an old version of the 32-bit Help compiler HCRTF
4. You are using special foreign characters as Topic names. For more details, see the online help, Chapter 23: Using Foreign Characters in Topic Names.

The most common cause is using embedded pictures, so either remove them or use the 32-bit Help compiler.