Wix Answers is a helpdesk software platform that is compatible with almost all businesses. It is a very powerful helpdesk ticket software platform having its built-in call center, ticketing system. knowledge base, and a help widget, all of which are customizable according to your businesses needs. With Wix Answers, you will be able to keep a track on your organization's performance with the help of actionable insights found in the helpdesk.
Wix Answers is an easy to use platform where you will be able to check the status of open tickets. transfer calls between support staff easily or adds content to your knowledge base. Setting up is also very easy; you don't need to be a programmer to set-up Wix Answers. It also provides reports and insights about your products, users, and your support team. Through Wix Answers, managing support tickets got a lot easier.
Wix Answers is built keeping SEO in mind, so it's just easier to rank in google through your knowledge base. With the help of Wix Answers, you get a built-in call center, with which you can track calls from your dashboards, track team members, transfer calls to top management, and also create reference notes within the system.
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Wix Answers is the best all in all comprehensive helpdesk software platform for all types of businesses. It offers everything to business organizations to provide good customer satisfaction to its users. It is equipped with various features, which includes the following.